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How it works

  • 1

    Decide who to hire

    Decide which of our great people
    you want to hire, then use our
    simple form to tell them what
    you want.

  • 2

    Gurus make a quote

    They send you a quote to discuss
    within 24 hours*. (*They usually
    reply faster).

  • 3

    Book & pay a deposit

    Once you're happy, pay a deposit to
    book their time. They’ll let you know
    when the remainder is due.

Frequently Asked Questions

  • What is SecretGuru and how does it work?

    SecretGuru is a service that puts you in touch with experts (or Gurus) you can hire to create new, fun & memorable experiences. These people can be hard to find, so we set up SecretGuru so you can spend more time enjoying what they have to offer! Our Gurus span a variety of industries, so you’ll find professional chefs you can hire to cook at your dinner party, artists who'll paint a bespoke mural in your home, and even shoe designers who'll teach you how to make your own shoes!

  • Who are our Gurus?

    Our Gurus have great skills and experience across a wide variety of industries, have extremely high standards, and love what they do. We’re always looking for more great people to include, so please get in touch with recommendations or areas that you’d like us to focus on at info@gurutalk.co.uk.

  • How can I become a Guru?

    Glad to hear you’re interested! We’re always on the look-out for talented people to include on our site. We’re currently London-based, so if you serve the London market please email us at info@gurutalk.co.uk and let us know what you do and what services you would like to offer on SecretGuru.co.uk.

  • I know someone who would be a great Guru, can I recommend them?

    Definitely! We’re always looking for more great people to include. We're currently London-based, so if they serve the London market please have them email us at info@gurutalk.co.uk and let us know what they do and what services they would like to offer on SecretGuru.co.uk.

  • How do I know I can trust your suppliers?

    All of our Gurus have accepted our Terms of Use and should be trustworthy. But if you have any concerns about any of our Suppliers, please let us know at info@gurutalk.co.uk.

  • Can I buy a service from a supplier as a present for a friend?

    Of course you can! Just mention this when you first contact the Guru to arrange a booking. They’ll consult with you to put together a special experience for you to give as a gift.

  • I'm interested in making a booking, but don't have an exact date/location in mind yet. Does this matter?

    Not really - just mention your flexibility when you first contact your Guru and they'll make some suggestions. You'll be able to clarify the date, time, and location before you pay any deposit.

  • What’s included in the quoted price? Are there hidden costs?

    Exactly what is included in a quoted price should be clearly displayed in any quote you receive directly from the Supplier. If you are confused about this in any way, let the Guru know and they'll clarify things for you.

  • Do Gurus supply their own equipment and clean up?

    In almost all cases – yes! This should also be clear from the Guru’s page and any quote you receive. If you are confused about this in any way, let the Guru know and they'll clarify things for you.

  • I’m in a hurry to make a booking – how long does it usually take?

    All our Gurus have pledged to get back to you within 24 hours, but they’re usually quicker than this. Whether they can make a booking at short notice depends on their availability, but it’s always worth trying.

  • How does it work if I want to cancel my booking?

    Each Guru sets their own terms for cancellations and changes to a booking. Full details can be found at the bottom of each Gurus’ page and any quotes they send you.

  • I submitted a Booking Request more than 24 hours ago but still haven’t heard back. How can I follow up?

    We’re sorry to hear this. All of our Suppliers have pledged to get back to customers within 24 hours, so if you’re having trouble contacting a Supplier, please email us at info@gurutalk.co.uk so we can help follow up.

  • What if I'm not happy with the service I receive?

    First of all - let the Guru know! All our Gurus are professionals and strive to provide the very best service they can, so constructive feedback is always appreciated. We also want to make sure we have great Gurus on our site, so please do let us know at info@gurutalk.co.uk.

  • Who's behind SecretGuru and why is eBay involved?

    SecretGuru.co.uk is a pilot being run by a few folks at eBay in the UK. It is a separate business to eBay, but is part of the eBay, Inc. family.

  • What's to stop me booking these suppliers direct?

    We set up Secret Guru to make it easier to find talented people in a wide variety of industries because without the site we’ve found it can be difficult and time consuming to find them. They are offering services and prices through SecretGuru, but if you would prefer that our site provides the information for you to contact them directly, we’d love to know that. Please email us at info@gurutalk.co.uk with your feedback on how we can improve SecretGuru.co.uk.

  • I’m one of your Gurus and would like to make changes to my page, how can I do this?

    No problem, get in touch with us by email at info@gurutalk.co.uk and we’ll update your page for you.

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